CTC Excellence Discovery Session

Cancellation Policy

CEREBRUM TUTORING CENTER - BOOKING POLICY BOOKING METHODS Email: cerebrumtutoringcenter@gmail.com | Phone: +63 954 460 6327 Online booking available after website upgrade. BOOKING REQUIREMENTS Include: Student name/grade, subjects, 3 preferred times, online/in-person preference, parent contact, special needs. PAYMENT Filipino: GCash, Maya, Bank Transfer | International: PayPal, Wire Transfer Terms: 50% deposit to confirm, balance before session Packages: 5/10/15 sessions (20% discount) SCHEDULING Minimum 48-hour advance booking | Peak times (evenings/weekends) limited availability CANCELLATION 24+ hours: Free rescheduling | Same-day: 50% fee | No-show: Full fee | Emergency: Case-by-case REFUNDS Package refunds for unused sessions (7-day notice) | Processing: 5-7 days GCash/Maya, 10-14 days bank Quality guarantee: Full refund if standards not met SESSION REQUIREMENTS Students ready 15 minutes early with materials | Online: Stable internet, camera, microphone Progress updates provided to parents COMMUNICATION Response: 24 hours | Confirmation: 48 hours via email | Reminders: 24 hours before sessions SERVICES Academic Excellence (6th-12th): Math, Science, ESL, History University Prep: Advanced subjects, test prep Teacher Training: Professional development TERMS By booking, clients agree to provide accurate information, maintain respectful communication, follow safety protocols, respect confidentiality, complete payment terms. CONTACT Email: cerebrumtutoringcenter@gmail.com Subject: "Booking Request - [Name] - [Subjects]" Website: www.cerebrumtutoringcenter.com Excellence in Learning, Impact for Life

Contact Details