Frequently asked questions

Our comprehensive digital product line includes professionally developed educational materials designed by experienced educators all from our parent company N L SIMPSON LLC. We also offer branded merchandise for our clients to purchase to show comradery and sense of family with our staff and with each other as clients.

A: Downloading your digital purchase is simple and immediate:

Step-by-Step Process:

1. Complete your purchase using our secure checkout system

2. Check your email - You'll receive a confirmation with download link within 5 minutes

3. Click the download link in your confirmation email

4. Save to your device - Material is yours to keep permanently

Important Notes:

• One download per purchase - Save your material immediately after download

• PDF format - Compatible with all devices for easy viewing and printing

• Permanent access - Once downloaded, the material is yours to keep

Branded Merchandise Shipping:

• Local Philippines delivery: 3-5 business days

• International shipping: 10-14 business days

• Tracking information provided via email upon shipment

Need Help?

• General inquiries: info@cerebrumtutoringcenter.com

• Technical support: support@cerebrumtutoringcenter.com